UME Travel local team members across Asia — group photo representing our 11 offices from Beijing to Bali

Meet UME Travel's Local Teams
On the Ground Across Asia

Registered local companies and dedicated travel experts have been supporting tailor-made journeys across Asia since 1998. With 11 offices and deep local knowledge, we deliver authentic experiences.


Our Story | Since 1998

Since 1998, at the dawn of the internet era, UME Travel has been dedicated to creating bespoke journeys for travellers seeking more than standard tours.

Long before online travel planning became mainstream, we were already crafting personalised journeys for Western travellers—grateful for the trust of our early clients and driven by a belief that travel should be personal, comfortable, and deeply immersive.

UME Travel began as a small team of passionate travel specialists. Thanks to the continued confidence of our travellers and our unwavering commitment to quality, we have grown more than tenfold. Today, our brand philosophy lives in every enquiry we receive and in every journey we proudly design and deliver.

What We Do Best

  • We have over 240 curated travel programmes across Thailand, China, Vietnam, Laos, Myanmar, Cambodia, Japan and South Korea.
  • Over 80,000 satisfied travellers, with more than 90% choosing to travel with us again!
  • Over 683 destinations and attractions, ranging from world-renowned cities to remote, off-the-beaten-track retreats.
UME Travel team members meeting with clients to plan custom Asia itineraries
UME Travel staff posing with happy international clients after a successful tailor-made journey in Asia

We believe that true travel excellence comes from attention to detail, local expertise and a genuine commitment to ensuring every traveller has an exceptional experience.

Our Offices & Local Teams in Asia

At UME Travel, we believe that truly exceptional journeys can only be delivered by people with a deep understanding of the destinations they serve. That is why, beyond trip planning, we work closely with long-established local teams across Asia. These teams are not temporary partners, but trusted professionals who understand local cultures, logistics, and on-the-ground realities.

Map of Asia showing UME Travel's 11 office locations across China, Japan, Thailand, Vietnam, Indonesia, Malaysia, Singapore, and South Korea


Office Address:
No. 26 Chaowai Street, Chaoyang District, Beijing

Local Team & Destination Expertise:
UME Travel's local office in Beijing plans custom journeys across northern and central China. These journeys connect major cultural centers with historic sites, traditional towns, and lesser-known regions. The local team is highly skilled in coordinating complex itineraries, long-distance travel, and private transportation across diverse landscapes.
With their deep understanding of China's history, traditions, and contemporary life, the team provides travelers with the confidence and professional support needed to experience the country's cultural heritage, regional diversity, and everyday rhythms.

UME Travel Beijing office team and iconic Beijing cityscape — Forbidden City and modern skyline

Office Address:
No. 93, East Ganjiang Road, Gusu District, Suzhou City, Jiangsu Province, China

Local Team & Destination Expertise:
Based in Shanghai, this office supports tailor-made journeys across eastern and central China. The team specializes in complex itinerary coordination, combining modern cities with historic towns, classical gardens, and cultural heritage sites.
With strong operational capacity and attention to detail, the Shanghai team ensures smooth logistics, efficient transportation planning, and consistent service standards for travelers seeking a balanced and refined China experience.

Shanghai skyline with the Bund and Pudong — UME Travel's eastern China hub

Office Address:
Chuangyi Business Park, 70 Qilidian Road, 541004, Guilin, China

Local Team & Destination Expertise:
Our Guilin office is deeply rooted in southern China and plays a key role in designing and operating journeys focused on natural landscapes, rural culture, and scenic regions. The local team brings extensive experience in coordinating river cruises, countryside stays, and immersive cultural experiences across Guangxi and neighboring provinces.
Their close relationships with local guides and suppliers allow travelers to explore China’s iconic karst landscapes and lesser-known regions with ease and authenticity.

Guilin karst mountain landscape along the Li River — UME Travel southern China base Traditional bamboo rafts on the Li River surrounded by Guilin's iconic limestone peaks Rural village life in the Guilin countryside with terraced fields and local farmers

Office Address:
No. 56 Laifeng Road, Wuhou District, Chengdu City, Sichuan Province

Local Team & Destination Expertise:
Our Chengdu office supports tailor-made journeys across southwestern China, a region known for its rich cultural heritage, dramatic landscapes, and diverse ethnic traditions. The local team brings in-depth knowledge of Sichuan and neighboring areas, including routes connecting Chengdu with Tibet, Yunnan, and remote mountain regions.
Specializing in culturally immersive and nature-focused itineraries, the Chengdu team works closely with experienced guides and local partners to ensure well-paced journeys, reliable logistics, and meaningful encounters with local life. Their expertise allows travelers to explore this complex and rewarding region with confidence and comfort.

Chengdu cityscape with traditional architecture and modern skyline — gateway to Tibet and southwestern China

Office Address:
3-3-8 Ueno, Taito-ku, Tokyo

Local Team & Destination Expertise:
Our Tokyo-based team specializes in highly detailed travel planning and on-the-ground coordination throughout Japan. With a strong understanding of Japanese service standards and travel logistics, the team focuses on creating smooth, well-paced journeys tailored to individual interests and seasonal highlights.
From private guides and cultural experiences to transportation and accommodation arrangements, the Japan team ensures travelers experience Japan with confidence, precision, and genuine hospitality.

Tokyo cityscape with Mount Fuji in the distance — UME Travel Japan headquarters

Office Address:
3336 Phahonyothin Rd, Chom Phon, Chatuchak, Bangkok, Thailand

Local Team & Destination Expertise:
The Thailand office supports travelers exploring one of Southeast Asia’s most diverse destinations. Our local team combines deep regional knowledge with hands-on operational experience, crafting journeys that balance iconic highlights with immersive local encounters.
From vibrant cities and cultural sites to coastal retreats and countryside escapes, the team ensures seamless logistics and responsive support throughout the journey.

Thailand's iconic temples and golden palaces — UME Travel Bangkok office destinations Beautiful Thai beaches and coastal scenery in Phuket and Krabi Thai street food and local market experiences Thai cultural performances and traditional dances

Office Address:
101 Upper Cross St, Singapore

Local Team & Destination Expertise:
Our Singapore office serves as a regional coordination hub for Southeast Asia. The local team supports multi-country itineraries and provides operational oversight for journeys spanning Thailand, Vietnam, Cambodia, Laos, and beyond.
Known for efficiency and regional insight, the Singapore team ensures seamless cross-border planning, consistent service delivery, and responsive traveler support throughout Southeast Asia.

Singapore skyline with Marina Bay Sands — UME Travel regional coordination hub

Office Address:
Jl. Bypass Ngurah Rai No.89, Tuban, Kec. Kuta, Kabupaten Badung, Bali, Indonesia

Local Team & Destination Expertise:
Located in Ubud, the cultural heart of Bali, our Indonesia team focuses on immersive travel experiences centered around nature, wellness, and local traditions. The team specializes in designing journeys that connect travelers with Balinese culture, spiritual heritage, and diverse landscapes.
From boutique accommodations to private cultural encounters, the Ubud-based team ensures a thoughtful balance between comfort, authenticity, and meaningful exploration.

Ubud rice terraces and Balinese temples — UME Travel Indonesia office destinations Balinese traditional dance performance and cultural ceremonies Bali's volcanic landscapes and sacred temples at sunset

Office Address:
Imbi Road, Bukit Bintang, 55100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Local Team & Destination Expertise:
UME Travel's local office in Malaysia plans custom journeys throughout the country. These journeys can include the vibrant city of Kuala Lumpur, historic towns, rainforests, and coastal destinations. The local team has extensive experience coordinating multi-region travel, including domestic flights and culturally diverse itineraries.
With a strong understanding of Malaysia's multicultural character, where Malay, Chinese, and Indian traditions coexist, the team provides travelers with the confidence and professional support to experience the country's landscapes, cuisine, and everyday life.

Kuala Lumpur skyline with Petronas Towers — UME Travel Malaysia office Malaysia's tropical beaches and island paradise in Langkawi

Office Address:
130 Seonyu-ro, Yeongdeungpo-gu, Seoul, South Korea

Local Team & Destination Expertise:
Based in Seoul, our Korea team supports travelers exploring the country’s dynamic blend of modern life and traditional culture. The team specializes in city-focused itineraries, cultural heritage routes, and seasonal travel experiences.
With strong local connections and operational experience, they ensure a smooth transportation, flexible scheduling, and culturally enriching journeys across South Korea.

Seoul cityscape with traditional palaces and modern skyline — UME Travel South Korea office

Office Address:
2 Ng. 54 Ngoc Hoi Street, Hoang Liet Ward, Hai Ba Trung District, Hanoi, Vietnam

Local Team & Destination Expertise:
Our Vietnam office supports tailor-made journeys throughout the country, from the historic streets of Hanoi and the limestone landscapes of northern Vietnam to the vibrant energy of Ho Chi Minh City and the Mekong Delta.
With strong local expertise and hands-on operational experience, the Vietnam team specializes in culturally immersive itineraries that combine heritage sites, natural scenery, and local life. Their close coordination with guides, drivers, and accommodation partners ensures smooth logistics, flexible pacing, and authentic experiences across Vietnam.

Ha Long Bay limestone karsts — UME Travel Vietnam office destinations Hanoi Old Quarter's French colonial architecture and street life Ho Chi Minh City Notre-Dame Cathedral and colonial landmarks Vietnamese water puppet performance and traditional culture Mekong Delta floating markets and rural Vietnamese life

Our Advantages

Local In-depth Team

Specialty small-group tours & personalized tailor-made trips.

No Standardized Templates

We avoid mass-market group itineraries for a truly unique journey.

Focus on Western Travelers

Services and experiences tailored to your preferences and comfort.

Annual Visitor Reception

240+

Travel Programs

80,000+

Satisfied Travelers

683+

Destinations & Attractions

Certifications & Qualifications

We are a fully licensed and accredited travel company, committed to the highest standards of quality and reliability, including our Business License.

Business License Collage

Trusted by Travelers Worldwide

Our commitment to quality is reflected in the feedback we receive from our travellers.
These independent platforms provide long-term proof of the trust that our travellers place in us.


Travelers Love UME Travel

Frequently Asked Questions

UME Travel operates 11 local offices across Asia, with dedicated teams in China (Beijing, Shanghai, Guilin, Chengdu), Japan (Tokyo), Thailand (Bangkok), Singapore, Indonesia (Bali), Malaysia (Kuala Lumpur), South Korea (Seoul), and Vietnam (Hanoi). Each office is staffed with licensed local professionals who understand the destination deeply.
Unlike remote agencies that plan trips from afar, UME Travel has licensed local teams physically present in each destination. This means you benefit from on-the-ground expertise, established local relationships, and real-time support. With over 80,000 satisfied travelers since 1998 and a 90%+ return rate, our local teams consistently deliver authentic, well-coordinated experiences.
Yes. All UME Travel offices across Asia are fully licensed and registered local companies. We maintain proper business licenses in each country, including our China operations which are registered with the local tourism authorities. Our commitment to compliance ensures you travel with a trustworthy, accountable partner.
UME Travel was established in 1998 — long before online travel planning became mainstream. We began crafting personalized journeys for Western travelers when most agencies relied on generic group tours. This early start has allowed us to build deep local relationships, refine our expertise, and serve over 80,000 satisfied travelers over more than 25 years.
Absolutely. Our Singapore office serves as a regional coordination hub for Southeast Asia, while our China offices can arrange complex multi-region routes. We specialize in seamless multi-country itineraries across Thailand, Vietnam, Cambodia, Laos, China, Japan, and beyond — with consistent service standards and local support throughout your journey.
Beautiful Asian landscape featuring mountains, temples, and cultural sites — book your UME Travel journey today

Contact Us Now to Plan Your Journey

Our one-to-one service combines decades of destination expertise with on-the-ground support across Asia, enabling you to travel with confidence, comfort and complete peace of mind.

Start Your Tailor-Made Journey
WHY UME TRAVEL
Since 1998

Over 20 years online travel service in tailor-made, 10000+ successful happy travel experiences.

100% Tailor-Made Trip

Design only for you and in your style! Flexible travel date.

Expert Consultant

24/7 online, 1 on 1 private service, over 10 years experience!

100% Value Guaranteed

Best value for money. Exceed your expectation and 100% satisfaction!

Ground Support

Experienced, warm-hearted guides and staff, 24 hrs standing by.

No Hidden Cost

We guarantee there will be no hidden cost during your trip.