Why UME ?
UME Travel Makes Your Dream Come True
See what is your dream tour
Reliable Company
Our company wins the approval of clients from all over the world with our great abilities and rich experiences.
Since 1998
We specialize in tailor made tours for westerners since 1998. We have been doing China, Thailand, Laos, Vietnam and Cambodia tour for over 17 years, and our local team in Thailand has more than 10-year experience with more than 120 employers.
Presidents’ Choices
Our company provided service for several U.S. presidents and other celebrities as one of the representative of local government. Such as Bill Gates & Warren Buffet in 1996, Bill Clinton and his family in 1998 and Bush and his wife in 1985
Trustworthy Partners
Our company works directly and lastingly with reliable local operators with more than 100 employees and over 10-year experience in tourism which enable them have great abilities to deal with all kinds of emergencies.
Best Service
We offer you a care-free journey carefully selected by our team members after on-the-spot investigation.
Professional Guides & Drivers
We offer professional private tour guides with over 10-year experience, well-performed vehicles less than 5-year service life and licensed drivers with 5- year practice. Each of our employees undergoes rigorous screening before they can join our network.
Flexible Itinerary
Our tour arrangement is quite flexible, and it is easy to adjust based on your situation during the tour, if you feel tired or want to start the tour earlier, you can directly talk with your personal guide, who will try to organize a perfect tour for you.
Well-selected Scenic spots and Hotel
All the hotels we advised have been inspected by our team and we spend time each year to top up our knowledge on the spot. Continuing Positive feedbacks o n them from former customers because of their outstanding and unique characters.
Local Available 7/24
You will have our local team’s urgency contact number and we are available whenever and wherever. If you meet any problem or need any help, just make a phone call and everything will be settled down at a time.
Hassle-free Payment
We cooperate with PayPal to ensure the money safety for our customers. Your hassle-free payment for tour purchase is processed securely by reliable online payment tools. Absolutely safe and efficient payment.
Warm Welcome Kits
We provide the welcome kits for each customer, you will receive the SIM card, city map, a bottle of drinking water and a cool towel per guest per day for FREE. Get all first-step information and useful tips in one profile and make your first tour simple and easy.
Tailor-Made Service
At any time, UME Travel is always ready to give you unique tailor-made experience. Best service for your incomparable travel!
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Flexibility and Independence
We design for you the one and only itinerary. Feel free to tell us your ideas! How Tailor-Made Travel Work? -
Travel Guarantee
We offer reassuring and inclusive service for your best travel experience. More on Our Commitment -
Experienced Travel Experts
We provide you one-for-one travel expert with over 10 years' experience. More on Our Team -
Responsible Tour
We aim to make the travel meaningful and the world better in your travel. More on Responsible Tourism
Customer Support
- 24HOURS A DAY
- 7DAYS A WEEK
- 365DAYS A YEAR
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The Experts Who Know Best
We spent time traveling each year to get first-hand information, top up our knowledge and discover new hidden gems, stay in the accommodation and meet our guides. -
Advisor with over 10 years' experience
Our team makes sure that your itinerary is rigorous hand-picked by an appointed expert with rich experience and tailor-made in according to your private requires. -
24/7 Private Online Service
Day and night, whenever you have got a questions of your tour, we are always here beside you. Feel free to enquiry us and all enquiries will be response in 24 hours.
Efficient Supervision
Entire Journey Service
One-to-one private consultant tracks the entire tour, satisfies customer travel demands smoothly. Keep contact before, during and after the tour to make sure everting goes on the plan and stand by at a time if any emergency appears.
Open Feedback Channel
Open and transparent feedback channels are provided after booking, including the contact information for outreach department, customer service managers, CEO, etc. If encounter any problems, you can reach out and get satisfied settlement.
Confidential Survey
We provide confidential consumer Questionnaire for services performed in each destination and seal them with envelopes to protect clients’ privacy. Any dissatisfied reception will be follow up by a full-time person until you are totally satisfied.
Our partner
