About Us

Who We Are?

UME Travel specialist for traveling over 17 years, we understand your concerns and the value of your vacation. No matter what your goal is — the culture, the sights, or adventure. we are here to help your create your own unique trip. All our trips are born out of a desire to share authentic travel experiences. Offering travelers individual journeys, designed to match your interests, tastes and budget, we provide tailor-made trips throughout Thailand, China, Mauritius.

What We Do?

We personally handpick characterful accommodation with a sense of place adding to the travelling experience. We use the best guides in the business as we recognize the quality of your guide can make the difference between a good trip and an outstanding one. The guides we use have been picked by us or our local representatives as the best available and great care has been taken over their training.

How do tailor-made holidays work?

The joy of tailor-made holidays starts at home! Your travel adventure starts the moment you start to tell us . We’re here to help you discover the world!

  • Get inspire from us: Start planning your tailor-made tour by contacting one of our specialists.
  • Together you create a unique trip: Feel free to tell us your destination, preference, Wish List, travel style and type.
  • You travel carefree: 24 hours stand by your side,you take the trip ,we take the stress.
  • Share your experiences: share your holiday experience on social media ,you will have a chance to win our rewards

Why Choose Us ?

Fully Protected

24/7 emergency contact number while abroad. We are always available to help.

We believe constant feedback and training is the secret of customer service . We apply this policy to our tour guides, tour designers, and drivers, to set and maintain very high standards every year.

Explore your interests at your own speed. Your entire holiday is designed around your requirements.

Our Core Values

Passion for Travelling

We believe a great holiday is more than being there and seeing the sights — a great holiday lets you get to know the place you visit and the people you talk to, and positively affects the rest of your life.

Create Unique Experiences

All our trips are born out of a desire to share unique travel experiences. Offering travelers individual journeys, designed to match your interests, tastes and budget. We know the key to making a perfect plan happen as well. We hire the best guides at each place.

Expert Knowledge

All our specialists have travelled extensively or lived in their specialist regions. We know the secret paths to stunning scenery, the hidden history, and the hidden problems — like booking elusive tickets and real deals, and avoiding bad toilets.

World VIPs Choose Us

Bill Gates & Warren Buffet

Bill Gates & Warren Buffet visited Guilin in 1996 and were escorted by our tour guide.

President Bill Clinton and his family

President Bill Clinton and his family were escorted by our company during their visit to China in 1998.

President Bush (senior) and his wife

Former President Bush (senior) and his wife visited China with us in 1985.

Meet Our Team

Kevin JiangCEO

Natasha LuoCMO

Eva WangSales Director

Elaine leiProduct Manager

Kane liuMarketing Manager

Phoebe FuProduct Manager

Hannah linMarketing Manager

Nicole YanCustomer Service Manager

Crystal ChenOperator Manager

Cherry ChenPersonnel Manager

Goivannie HuCustomer Support

Jeremy LiCustomer Support

James ChenCustomer Support

Linda FengCustomer Support

Tell us where you would like to go.
We’re here to help you discover the world in your way

UME Travel Customer Service